Credit Control Administrator
Cwmbran
Salary: £24,000 – £26,000 + Benefits (DOE)
Join a Market-Leading Organisation!
An exciting opportunity has arisen to join a thriving, industry-leading business based in Cwmbran. As the company continues to grow, they are seeking a professional and detail-oriented Credit Control Administrator to support their established and high-performing Credit Control Team.
This role is ideal for someone returning to accounts after a career break, perhaps to raise a family or for a candidate who has recently started their AAT qualification and is eager to kick-start their career in finance. The ideal applicant will have some exposure to accounts administration or customer service, ideally within a credit control function.
Key Responsibilities:
- Managing customer accounts and supporting credit control processes
- Chasing overdue payments and resolving invoice disputes
- Liaising with clients and internal teams to ensure smooth payment processes
- Maintaining accurate financial records
- Producing aged debt and cash flow reports
- Responding to queries via the shared team inbox
- Recording and communicating customer terms of purchase
- Handling incoming calls and assisting with queries
- Calculating and issuing customer claims, verifying accuracy, and investigating discrepancies
- Supporting the wider finance team with ad hoc tasks
Essential Skills & Experience
- Previous experience in a finance admin or credit control role (preferred)
- Excellent communication skills, both written and verbal
- Strong organisational skills and attention to detail
- Proactive, flexible attitude with a willingness to support the team
- Ability to work independently and collaboratively
- Comfortable in a fast-paced and evolving environment
- Proficient in Microsoft Office, especially Excel
- Enthusiastic and eager to learn and grow within the role
What’s in It for You?
- Modern, state-of-the-art office (this is an office-based role)
- Comprehensive training on internal systems
- Clear progression and career development opportunities
- Hybrid working: 1 day per week from home after probation
- A fantastic opportunity with a reputable South Wales employer
Employee Benefits Package
- Company pension scheme
- Employee discounts and cashback platform
- Free on-site parking
- Cycle to Work scheme
- Health & Wellbeing Programme (including Health Cash Plan, EAP, subsidised smartwatch)
- Enhanced maternity and paternity leave
- Additional leave entitlements (bereavement, enhanced holidays)
- Regular company events and social activities (quarterly events, prize draws)
If you're a motivated candidate looking to build a career in finance and want to join a supportive and dynamic team, get in touch today for more details and secure your interview ASAP!